Move towards innovation

Generate good revenues by following the innovative ways and place CRM in the context of firms' strategies and understand the place and impact of CRM on customer satisfaction, loyalty and profits.
Interact with customers with a new sensitivity towards the customer' perspective. Improve current processes using new tools and ideas. Innovation is the best policy to be successful.

Attract, Retain and Delite More Customers. Grow Your Business
Now With CAP CRM.

features

Sales Force Automation (SFA)

CAP's Sales Force Automation (SFA) solution drives sales force performance and profitability by giving you everything you need to sell smarter. By automating your processes, it frees your people to concentrate on creating leads, closing deals and growing your customer relationships. CAP's SFA makes it simple to perform:

·    Lead Generation & Qualification

·    Sales Stage & Probability Analysis

·    Competitive Analysis

·    Real-Time Forecasting

With CAP SFA your entire team will be able to collaborate and share information as it happens, eliminating redundancy and aligning goals.

 

Real-Time.  Real-World

All efforts put forward to succeed in completing a sale will not be fruitful if the customers with the highest potential to close a deal are not handled appropriately. It is of great significance to be able to recognize and manage these opportunities that may translate to actual revenue.

Social CRM

Serve your social customer in better ways. Listen to customer conversations and engage with them without leaving your CRM account. CAP CRM brings Face book, Twitter and LinkedIn profiles inside your CRM so that you can connect better with your prospects and customers.

 

CAP CRM for LinkedIn

Associate LinkedIn profiles and engage customers from inside your CRM account.

 

CAP CRM for Face book

Be up-to-date with a customer's interests and updates and even comment or like them right inside the contact detail page itself.

 

CAP CRM for Twitter

By looking at customer tweets, you can know the best time to contact and also get the substance to start an effective conversation with them.

 

CRM for Google Apps

CAP CRM for Google Apps makes it easier for your business to collaborate, communicate and share information, all in a single, centralized place. If your business is using Google apps, you can now synchronize Google Mail and access other information from within CAP CRM.

 

Whether you're in CAP CRM or in Gmail, you always have a grip on your communications with your contacts. Additionally, you can contextually create business opportunities within Gmail, attach documents from Google Docs, export events to Google Calendar, capture leads from Google Sites using web forms, and add contacts from Google Contacts, all directly from inside CAP CRM.